Privacy Policy
Last Updated: November 2025
At Metro Lodge, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit www.metrolodge.in or use our services.
1. Information We Collect
We collect information necessary to provide you with the best possible lodging experience. This may include:
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Personal Information: Name, phone number, email address, and ID proof details.
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Booking Details: Check-in/check-out dates, room preferences, and payment information.
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Website Usage Data: Information such as browser type, device, and IP address, collected automatically for analytics and security purposes.
2. How We Use Your Information
We use your information to:
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Process and confirm your room bookings.
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Communicate regarding reservations, cancellations, or updates.
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Maintain security, prevent fraud, and improve our website experience.
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Comply with legal requirements when necessary.
We do not sell, rent, or trade your personal information to third parties.
3. Data Security
We use reasonable administrative and technical measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction.
However, please note that no method of online transmission or storage is 100% secure.
4. Cookies
Our website may use cookies to enhance your browsing experience. You can choose to disable cookies in your browser settings, but some parts of the site may not function properly without them.
5. Third-Party Services
We may use third-party tools (like analytics or payment gateways) that collect information in accordance with their own privacy policies. We encourage you to review their policies before using such services.
6. Your Rights
You have the right to:
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Access or correct your personal information.
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Request deletion of your data, subject to legal or booking-related obligations.
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Withdraw consent to receive promotional communications.
7. Policy Updates
Metro Lodge reserves the right to modify or update this Privacy Policy at any time. The latest version will always be available on www.metrolodge.in.
8. Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us:
📞 +91 63699 28989
✉️ info@metrolodge.in
🌐 www.metrolodge.in